Rules and regulations

As Corendon Flights, we organize safe and comfortable direct flights to 145 airports in 45 countries. You can find all flight regulations concerning our operations on this page. We have collected all the information you may need from updates about Covid-19 measures to rules implemented when traveling with your pet, from special conditions to necessary documents and more.


Covid-19 Updates

 

 
 
 
 

Check-in

Online check-in service up to 5 hours before the flight,

Personal protective material support including masks and gloves,

Self-service baggage drop-off (*Available at airports offering online check-in service),

Additional free seat reservation option for your comfort.

Due to Covid 19 measures on our flights: for all fares, cabin baggage is limited to 1 piece of hand luggage (max.55x40x25 cm) and 1 piece of personal equipment (small hand bag /baby bag, briefcases or laptop) (max.40x30x15 cm). Items such as musical instruments, camera, jewellery and diplomatic courier files will be accepted in the cabin.

In accordance with the circular published by the Turkish Directorate General of Civil Aviation; passengers who have diseases such as heart or respiratory problems or asthma that will prevent the use of masks for a long time or passengers who are on autism spectrum can travel with a face shield by submitting a valid medical report. We kindly request our passengers traveling under these conditions to wear face shield as of boarding.

 

Boarding

At airports that offer Online Check-in service we now have exit gates to allow fast and contact free boarding.

Boarding is now done in small groups to maintain social distance.

In accordance with the circular published by the Turkish Directorate General of Civil Aviation; passengers who have diseases such as heart or respiratory problems or asthma that will prevent the use of masks for a long time or passengers who are on autism spectrum can travel with a face shield by submitting a valid medical report. We kindly request our passengers traveling under these conditions to wear face shield as of boarding.

 

During the flight

Corendon Flights will ensure each aircraft is given an intensive disinfection and a more detailed cleaning of the aircraft before each flight.

All passengers over the age of 6 years old have an obligation to wear a face mask on board the aircraft for the duration of the flight to protect yourself, our crew and other passengers.

We are providing further and ongoing training for our team in hygiene regulations.

We will provide additional hygiene products such as disinfectants and cleaning wipes on the aircraft. All aircrafts will be disinfected before boarding.

Corendon Flights deliver meal and beverage services however, with the pandemic these services have slightly changed in line with the ever-developing health measures for in-flight services. Please see the below table for the current catering loading procedures:

Flight Risk Level

Service to be Provided

Low risk routes

Standard company service

Medium risk routes

Pre-packaged food will be served approx. 30 minutes after take-off and a waste collection will be made shortly afterwards.

High risk routes

Pre-packaged food services and bottled water provided pre departure either at the gate or during boarding, may be placed on cabin seats.

To maintain a more contact-free flight experience, all unnecessary printed products will be removed from the seat pockets, and Corendon in-flight magazine will not be printed for a short period of time.

In accordance with the circular published by the Turkish Directorate General of Civil Aviation; passengers who have diseases such as heart or respiratory problems or asthma that will prevent the use of masks for a long time or passengers who are on autism spectrum can travel with a face shield by submitting a valid medical report. We kindly request our passengers travelling under these conditions to wear face shield as of boarding.

If seats are required to be changed in line with social distancing while boarding or after boarding is completed the mass and balance limits of the aircraft need to be taken into account.

 

New flight experience

Safety, Health and Comfort: A New Approach to Travel

The rules of aviation and vacation are being rewritten. As Corendon Flights, we offer our dear guests a dynamic, comfortable, healthy, and safe way to travel in the new period. You may find all the information about our latest travel experience on this page.

As Corendon Flights, we make arrangements considering our guests’ health and comfort and aim to offer you a safe flight experience.

HEPA Filters

Thanks to the HEPA (highly efficient particulate AIR) filters in our aircraft. %99,97 of airborne viruses. and bacteria are filtered for your safety.

Please watch the video for more details.


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Couldn’t find what you’re looking for? Contact us